Self Insured Services, Inc.
SISCO
151 W 8th St.
Dubuque, Iowa 52001


Phone: (563) 587-5640   Toll Free: (800) 457-4726 x 5640   Fax: (563) 587-5500

EOB or Claims questions:  

If you need assistance regarding any information contained on an electronic copy of an EOB or a specific claim, please call (800) 457-4726 x5640 or (563) 587-5640.  Please have the EOB number, claim number and any other important information available when calling. Or you can E-Mail Customer Service at sisco.service@cb-sisco.com, upon receipt we will respond within 2 Business hours.

Website Access Problems:  

For all other questions regarding access to the Benefits Information Network, please call Customer Service at (800) 457-4726 x5640 or you may also email questions to sisco.service@cb-sisco.com.   You may also try to use our online help to try and solve your problem as well.

Forget your Password:  

If you forgot your password, please call (800) 457-4726 x5640. Or you can E-Mail Customer Service at sisco.service@cb-sisco.com upon receipt we will respond within 2 Business hours.

Monthly Reports Issues:  

If you need assistance regarding any your standard monthly reports, please call your Benefits Manager.Or you can E-Mail Customer Service at sisco.service@cb-sisco.com, upon receipt we will respond within 2 Business hours.